Shipping policy

Shipping Policy

Thank you for shopping with IVMORY.

We are committed to delivering your order as quickly and safely as possible.

Orders are typically processed within 1–3 business days after payment confirmation.

During high-demand periods, product launches, or promotional events, processing times may be slightly extended.

Estimated delivery times:

Please note that shipping times may vary depending on your location, customs processing, and carrier delays.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping may be offered during special promotions or on qualifying orders.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

IVMORY is not responsible for delays caused by customs clearance.

If your package is significantly delayed or appears lost, please contact us at:

We will do our best to assist you and resolve the issue quickly.

Please ensure your shipping address is correct before completing your order.

IVMORY is not responsible for orders shipped to incorrectly provided addresses.

For any shipping-related questions, contact us at: